We make your life simpler
The usage of ITIL toolkits containing ready-made documents and templates is a fast-track to your own ITIL implementation project.
Download for free: 8 Steps to Developing a Service Catalog
Featured product: ITIL Lifecycle Publication Suite (Updated 2011 Softcover Version)
ITIL
has undergone an extensive review project, and updated versions of
the ITIL books are being released on 29 July 2011. The idea behind
the whole ITIL ‘refresh’ is that the guidance becomes easier to
navigate, learn, read, teach and implement. However, the ethos and
original principles behind the ITILv3 framework will not be
changing.
Are
you interested in Lean IT?
- Essential reading: “Lean Thinking – Banish Waster and Create Wealth in your Corporation” (JP Womack & DT Jones)
Free ITIL Resources
- ITIL Glossary [Download PDF]
- ITIL Acronyms [Download PDF]
- ITIL V3 Foundation Syllabus [Download PDF]
- ITIL V3 Pocket Guide [Download PDF]
- ITIL Version 3 Qualification Scheme [Download PDF]
Other recommended sources of ITSM and ITIL products:
- www.itgovernance.co.uk - IT Governance - Governance, Risk Management and Compliance for Information Technology
- www.27001.com - ISO 27001 Information Security Site
- www.itil-books.com - ITSM Books - International Bookseller and Distributor
Each Kit contains ready to use templates in word, excel and
powerpoint for successful ITIL implementations.
- Hundreds of pages
- Ready to use templates for implementing processes and activities
- Excellent ready reference for agreements, delivering presentations and
proposals
All toolkits are compiled by The Art Of Service
ITIL® is a Registered Trade Mark of the Office of Government Commerce
in the United Kingdom and other countries.
IT Infrastructure Library® is a Registered Trade Mark of the Office of
Government Commerce in the United Kingdom and other countries.
PRINCE2™ is a Trade Mark of the Office of Government Commerce
