We make your life simpler
The usage of ITIL toolkits containing ready-made documents and templates is a fast-track to your own ITIL implementation project.
Download for free: 8 Steps to Developing a Service Catalog
Featured product: Event Management Toolkit
Discover
the tried and tested solution to ALL of your Event Management
problems!
We have created a PRACTICAL and CONVENIENT method of providing your organization with the secrets to succeeding in the implementation of Event Management.
The information delivered within the toolkit is based on the ITIL® framework, specifically the Service Operation stage, which incorporates the updated ITIL® Event Management process.
Are
you interested in Lean IT?
- Essential reading: “Lean Thinking – Banish Waster and Create Wealth in your Corporation” (JP Womack & DT Jones)
Free ITIL Resources
- ITIL Glossary [Download PDF]
- ITIL Acronyms [Download PDF]
- ITIL Foundation Syllabus [Download PDF]
- ITIL V3 Pocket Guide [Download PDF]
- ITIL Version 3 Qualification Scheme [Download PDF]
Other recommended sources of ITSM and ITIL products:
- www.itgovernance.co.uk - IT Governance - Governance, Risk Management and Compliance for Information Technology
- www.27001.com - ISO 27001 Information Security Site
- www.itil-books.com - ITSM Books - International Bookseller and Distributor
Each Kit contains ready to use templates in word, excel and
powerpoint for successful ITIL implementations.
- Hundreds of pages
- Ready to use templates for implementing processes and activities
- Excellent ready reference for agreements, delivering presentations and
proposals
All toolkits are compiled by The Art Of Service
ITIL® is a Registered Trade Mark of the Office of Government Commerce
in the United Kingdom and other countries.
IT Infrastructure Library® is a Registered Trade Mark of the Office of
Government Commerce in the United Kingdom and other countries.
PRINCE2™ is a Trade Mark of the Office of Government Commerce
